Tom Garrity

Understanding the East (ern Part of New Mexico)

In Messaging, Reputation on April 14, 2013 at 1:46 pm

Roswell2Eastern New Mexico has a complex.

It is misunderstood and stereotyped by people who live along the Rio Grande corridor of central New Mexico.

Politically diverse, the 2012 Presidential election provided a significant wakeup call for Republicans.  Their votes, for Republican Mitt Romney, in the seven counties that border Texas were off-set in Santa Fe County, by Democrats who were voting for President Barak Obama.

Tourism in Eastern New Mexico is defined by Carlsbad Caverns and the UFO phenomenon.  But it is accented by the Norman & Vi Petty Rock ‘N’ Roll Museum and roadside attractions like the windmill farm in Portales.

Economically, the region relies upon agriculture, fossil fuels and renewable energy for jobs.  As a result, the region sees significant domestic and foreign immigrant traffic.  The area also has a strong federal and state government presence.

When we look at the 2012 Garrity Perception Survey, we learn a little bit about who residents trust, which industries are viewed as favorable as well as how Eastern New Mexico residents access news and information.

Residents living on the Eastern plains have a very favorable impression of the farm and ranch industry, organized religion and the oil and gas industry.  They favor local banks over national banks by a 2:1 margin, and have the same level of favorability in K-12, higher education and the solar/wind industry.

Blood is thicker than water as Eastern New Mexico residents trust family members twice as much as doctors, teachers or police officers. While Eastern residents access news and information in similar ways to those around New Mexico, they have a very low level of trust in journalists.

When it comes to New Mexico’s signature events, residents in Eastern New Mexico like the Balloon Fiesta at a rate that is three times higher than the annual UFO Festival that takes place in their own back yard.

The late and great Buddy Holly once said “I’m not trying to stump anybody… it’s the beauty of the language that I’m interested in.”  Perhaps, in a way, he was referring to Eastern New Mexico, where he recorded many of his “pop” hits.  Eastern New Mexico isn’t trying to stump anyone, it is just a unique place that can’t be easily placed in the New Mexico “box.”

Image from one of the original UFO themed marketing campaigns for the City of Roswell (circa 1997)

The 365 News Cycle

In Messaging on January 7, 2013 at 6:19 pm

Media via ZimbioIn 2013, there will be a minimum of 365 news cycles, each of those composed of respective micro-news cycles.

In each 30-minute television news cycle, an average of eight minutes is set aside for news (the rest is composed of weather, sports or national fluff, teases and advertising).

Once you get past the spot news and other local news cycles there is really only about two minutes (on a good day) that is available for business news, announcements, ribbon cuttings and non-crime community happenings.

Who is fighting for that two-minute window?  In New Mexico, on any given day, there are about 40-50 organizations and communication firms that are trying to be relevant to one person, the assignment editor.

Assuming your idea makes it past the first gatekeeper, there is a hierarchy of approvals that need to be bestowed in order get on the schedule. Even then, making the schedule doesn’t guarantee coverage, your story/event could (and probably will) be preempted by the crime de jour, which will occur about 20 minutes before the media is set to show up.

Madness.

For organizations to be successful in connecting with their target audience over the next 365 news cycles, they will have to be better at being relevant to their target audiences… absent of traditional media coverage.

Now don’t get me wrong, mass media is the quickest and most credible way to share your story.  Communicators need to be sure there is a healthy mix of traditional media relations built into tactical outreach plans.  Just don’t bet the farm on a media event when determining overall success.

If Peter Drucker is correct then “the aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.”

Shaping public perception and motivating public action is complemented by the 365 news cycle but it is rooted through enabling your loyal customers/messengers to share your story.

Image shared via (May 30, 2012 - Source: Chip Somodevilla/Getty Images North America) http://www.zimbio.com/pictures/7FcF72MVLpP/George+W+Bush+Laura+Bush+Attend+White+House/X__MWbKhipF

2012 in review

In Uncategorized on December 31, 2012 at 6:07 pm

The WordPress.com stats helper monkeys prepared a 2012 annual report for this blog.

Here’s an excerpt:

600 people reached the top of Mt. Everest in 2012. This blog got about 3,000 views in 2012. If every person who reached the top of Mt. Everest viewed this blog, it would have taken 5 years to get that many views.

Click here to see the complete report.

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